Parts & Service

An unparallelled experience from products to parts & service

Tower Tech’s wide range of capabilities provides an unparalleled experience for the life of your equipment. Tower Tech offers more than just a superior product.

Tower Tech provides expert solutions that extend beyond the initial purchase. Our Customer for Life commitment extends across all services provided by Tower Tech.

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ASP Network

The Authorized Service Provider (ASP) network helps our customers to receive a fast service response for their service needs. ASPs are independent companies that are trained in the factory authorized service and repair methods of maintaining Tower Tech, Inc. Cooling Towers.

Technical Support

Customer Service Representatives are available to provide documentation and answer questions regarding the proper operation and maintenance of your Tower Tech Cooling Tower. Visit Tower Tech’s Resource Library to find additional technical documentation.

Tower Tech University

Tower Tech offers a Service School on the proper maintenance and servicing of all model towers. Learn the benefits of routine maintenance and receive hands-on training.

We’ve got you covered!

Our factory-certified service team can assist you with the maintenance of your tower. We can recommend a Tower Tech factory-authorized service provider in your area or our expert service team can perform inspections and maintenance for you! If you prefer to service your own tower or have a local contractor do it, Tower Tech University offers an intensive hands-on service training curriculum that teaches you or your contractor everything that is needed to keep your tower operating at peak efficiency and performance.

Our Customer Service Hot Line gives customers a personal link to highly experienced Service Representatives who can help you create a preventive maintenance plan for inspections and service plus provide immediate answers to any technical questions, and help you obtain spare and replacement parts as needed.